Frequently Asked Questions

We will always try and fit the job completion around customers requirements where possible. We would normally request a few days or even a week for more complex alterations. Same day service is available on many alterations such as trouser and skirt shortening. We advise where possible that you ring our store in advance of your visit to inform us.

A tear or hole in a loved or expensive item of clothing can be heart-breaking. Invisible mending can repair your garment so it looks as good as new. Threads are taken from the material in an unseen part of the garment, and these threads are used to painstakingly reconstruct the fabric in and around the hole. The material is effectively re-woven to produce a final result that has your beloved jacket or suit looking as good as new. Please contact your local store for more details.

Tailor Made is very happy to answer any questions you may have – please call one of our stores and speak to a member of staff. Alternatively, you can contact us through this site. For questions relating to this website, please e-mail John Tilley directly.

We can offer a sameday service for most of our orders, but not through our collect and delivery service. Please telephone your local store and our helpful staff will be happy to discuss your requirements.

We accept cash, cheques (accompanied by a cheque guarentee card) and a wide variety of credit cards (minimum order of £10).

Tailor Made - Clothing Alterations & Repairs Harborne, Redditch & Longbridge

Ideally we like to fit our customers’ garments in one of our personal fitting rooms within our shop. This allows you to see clearly the alteration being pinned in a full length mirror ensuring a better fitting garment. If you own a perfectly fitting garment, we can use that as a template for your alterations if you cannot be fitted in-store.

Contrary to popular belief, certain stains cannot be removed by the dry-cleaning process. The nature and age of the stain, plus the colour and construction of the fabric, sometimes make stains impossible to remove without damaging the fabric.

If you are measuring the length of a pair of trousers that fit and using it as a guide, make sure you take both the outside leg and the inside leg measurement. This is because not all trousers are cut the same, so for us to determine the cut of the trouser and alter the trouser to the correct length we need to know both measurements.

If you have a question that is not answered above please use the contact form below and we will get back to you as soon as possible with an answer.

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Tailor Made - Clothing Alterations & Repairs Harborne, Redditch & Longbridge

Our Stores

Harborne Store

242 Court Oak Road
Harborne
Birmingham
B32 2EG
Tel: 0121 428 2270

Redditch Store

78 Evesham Walk
Kingfisher Shopping Centre
(Opposite TK Maxx)
Redditch
B97 4HA
Tel: 01527 61728

Longbridge Store

25 High St
Longbridge
Birmingham
B31 2UQ
Tel: 0121 475 9742

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